Privacy Policy

What information do we collect?

When you use our contact form, we collect the following personal data: First and Last Name, Email Address, and any personal information you voluntarily include in the message field.

How do we use your information?

We collect this data solely for the purpose of reviewing your project inquiry or question, and contacting you to provide the requested information, a proposal, or support. Under the General Data Protection Regulation (GDPR), the legal bases we rely on are your explicit consent (provided when submitting the form) and the necessity of taking pre-contractual steps at your request.

Do we share your information?

We do not sell, rent, or trade your personal data. Messages submitted through our contact form are processed on our own server and delivered to us — along with a confirmation email to you — through our email service provider (Google Workspace). Google is legally obligated to protect your data and only processes it according to our strict instructions.

Do we use cookies?

Our website uses Google Analytics to understand how visitors use the site (pages viewed, approximate location, device type) so we can improve it. These analytics cookies are set only if you accept them through the cookie banner shown on your first visit; until then, and if you decline, no analytics cookies are stored on your device. We use Google Consent Mode, so your choice is passed to Google and respected by its tags.

You can change your mind at any time by clearing this site's cookies and site data in your browser, after which the banner will appear again. Strictly necessary storage — a single entry remembering your cookie choice — is kept regardless, as it is required to honor your preference.

How long do we keep your information?

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for. Inquiries that do not result in an active business relationship will be securely deleted after 6 months. If you become a client, your data will be retained for the duration of our business relationship and as required by Greek tax and commercial law.

How do we keep your information safe?

Moose Software Solutions EE acts as the primary data controller. We implement appropriate technical and organizational security measures to ensure your personal data is protected against unauthorized access, loss, or misuse throughout its lifecycle.

What are your privacy rights?

Under GDPR, you have the right to request copies of your personal data, request that we correct any inaccurate or incomplete information, or request that we erase your personal data under certain conditions. You can also withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

How can you contact us about this policy?

If you have any questions or wish to exercise your data protection rights, you can reach us through the following methods:

1. By email at info@moose.gr.
2. By mail at our registered business address at Leoforos Kifisias 44, Marousi 151 25, Athens, Greece.
3. We have one month to respond to any formal requests regarding your data rights.